Privacy Policy

Personal Information We Collect Directly From You. When you visit or use our Website, we gather the following categories of personal information directly from you:

“Personal information” refers to data that identifies, is related to, describes, can be used to contact, or could reasonably be connected directly or indirectly to you. For purposes of this Policy, the terms “personal information” and “personal data” carry the same meaning.

• Your name;
• Contact information (such as email address, postal address, phone number);
• Account information (such as account settings and passwords);
• Company details (such as the company name, officers, members, and associated addresses);
• Billing information (such as credit, debit, or other payment card information, as may be required to use certain services on the Website);
• Information required for registration (such as your citizenship status);
• Communications you send us (such as customer support and other requests you make through our services)
• Other information you may provide (including other information you provide about yourself or others through our Services or to which you provide us with access via third-party platforms)

You may decline to provide some of the personal information described above. Please be aware, however, that many of our services depend on certain personal information to function, so if you choose not to supply the personal information required for a particular service or feature, you may not be able to access that service or feature.

We do not actively seek to collect sensitive personal information, such as health information, political views, religious beliefs, or genetic data.

Personal Information Generated By Us. While you use our Website, we generate certain personal information about you, including through automated data collection. We may automatically gather information about your interactions with the Website or messages you receive (such as email) using technologies such as cookies, web beacons, and similar tools. Specifically, we generate the following categories of personal information about you:

• Device Information. Each time you visit or use our Website, we automatically record the IP address and user agent identification string linked to your device, which includes details about your hardware, software, and device settings.
• Blockchain Technology. We use blockchain technology to generate a permanent, time-stamped record that documents information about your trademark use at the time you submit information to us. These records are stored on the Hyperledger Fabric blockchain.
• Usage and performance information. We also automatically gather personal information about how you use the Website, including details about your searches and interactions with Website features; pages or sites visited; access times; and the performance of our Services.

First Party Cookies. Trademark Protection Hub uses cookies, web beacons, and other technologies to enable the Website to “personalize” the experience for each user by recalling information from the user's previous visits. For example, cookies generated by Trademark Protection Hub (“First Party Cookies”) retain your information so you do not need to log back into your account every time you navigate to a new page. First Party Cookies remain linked to you. However, no third party may use the information we collect through our First Party Cookies for their own purposes. Removing these cookies may result in limited functionality of the Website and its associated services.

Third Party Cookies. We partner with third parties that place cookies on our Website to provide:

Cookies are small pieces of data stored in text files, which are saved on your computer or other device when a website is loaded in a browser.

Opting Out of Cookies and Other Tracking Technologies. Please refer to section XII.B for information about your rights regarding opting out of cookies.

Location. Your Personal Information may be processed and stored outside your jurisdiction, where data protection laws may be less strict than those in your country or state. Nonetheless, your Personal Information will not be used or disclosed for purposes to which you have not consented or that are not permitted under applicable law.

Protection. We have implemented security measures to appropriately protect the storage and transfer of personal information, including an SSL certificate and additional encryption protocols in accordance with applicable legal requirements.

Storage of Credit Card Information. When your credit or debit card information is transmitted through our Website, it is protected by security protocols. Trademark Protection Hub does not itself store your credit card or debit card account information, and we do not exercise direct control over or assume responsibility for your credit or debit card account information. We may retain access to your credit card information through third-party services to facilitate future orders should you choose to purchase additional services from Trademark Protection Hub. We do not otherwise store your credit card information on our own systems.

Storage of Blockchain Records. Blockchain records that we generate are stored on the Hyperledger Fabric blockchain.

Disclaimer of Guaranty of Security. We believe we have taken reasonable steps to safeguard your Personal Information. However, no one can completely guarantee or eliminate all risks associated with Personal Information, and we make no such guarantees.

Retention. Unless otherwise specified in this Policy, we may retain your personal information for as long as your account remains active and for a reasonable period afterward to allow you to reactivate your account without losing your data. We may also retain your personal information as needed to:

General Use of Personal Information. We use your personal information for the purposes described below (“Purposes”), including to:

• Provide the Services. which includes delivering to you the services, products, and features offered through our Website and fulfilling your requests, including processing intellectual property filings.
• Authenticate your account credentials and identify you. as required to sign you in to the Website and maintain the security of your account
• Communicate with you. regarding your account or use of our services, products, and/or features; respond to and follow up on your comments and questions; and deliver customer support.
• Send you marketing communications. including reaching out to you about services or products offered by Trademark Protection Hub, our Group Companies, or our business partners, and other promotional communications that we believe may be of interest to you, as permitted by law.
• Show your purchases. made through the websites, applications, and services of our group companies on your account page
• Authenticate your credit or debit card account information
• Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity
• Create anonymized information. which will be fully de-identified and stripped of your personal information
• Comply with our policies, procedures and legal obligations. including responding to law enforcement or government authority requests, managing litigation-related matters, and exercising rights or fulfilling obligations established by law
• As otherwise consented to by you and as required or permitted by applicable law. If you give your consent to any further use of personal information, you can withdraw that consent at any time by contacting us using the details set out below.

You have choices about your personal information, and in some circumstances, you may have the right to opt-out or object to our uses of your personal information for these Purposes. For more information, or to exercise these or other rights (where available), see Section XII. Your Choices and Rights below.

Electronic Communications.. Consistent with the above Purposes and as is permitted by applicable law, we may communicate with you via electronic messages, including email and live chat platforms to:

• Send you information relating to our products and services. including receipts, updates, security alerts, support and administrative messages.
• Send you marketing communications. In other situations, subject to the Your Choice and Rights section below and applicable law, we may communicate with you about contests, offers, promotions, rewards, upcoming events, and other news about products and services, offered by Trademark Protection Hub, our Group Companies, and other business partners.

Disclosure of Personal Information to Third-Parties. We do not sell your personal information. We disclose the personal information we collect (or otherwise generate or obtain) as follows:

• SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Processing Bases and Consequences. When we process your personal information, we rely on the following legal bases:

• Performance of the contract we have with you, such as using your information to carry out your entity formation by sharing your information with the applicable government office.
• Compliance with legal obligations to which we are subject, such as tax obligations, and when we are obliged to comply with lawful requests from competent authorities such as law enforcement.
• To serve our legitimate interests, provided that such processing does not outweigh your rights and freedoms. The processing may also be pursuant to other applicable legal bases for data processing

Anonymous Information. We also reserve the right to create Anonymous Information records from the Personal Information collected directly from you by excluding information that we believe in good faith prevents it from being directly identified to a specific user such as your name. This would include any comments or feedback you provide us which becomes our property and we reserve the right to use any such material with your Personal Information redacted in perpetuity for any reason we deem appropriate including, but not limited to, marketing and/or improvement of the Website, without royalties or compensation to you. Any such Anonymous Information is subject to terms of this Privacy Policy applicable to all Anonymous Information.

Ability to Unsubscribe. Should you receive a promotional email from us, you may “opt-out” of receiving additional promotional email communications from us by following the unsubscribe instructions on the emails. You may also contact us directly at Trademark Protection Hub. This applies to promotional communications and not administrative communications we feel are necessary to provide the services on the Website.

Cookies.

Sharing with Business Affiliates. We do not automatically share your personal information with third party business affiliates without your consent, except for the disclosures we make necessary to provide the services of our Website. Disclosures to third party business affiliates are only made through your affirmative actions, by indicating on the Website that you are interested in third party services. To prevent the disclosure of your personal information to these third party business affiliates, do not opt-in for the service.

Access and Correction of Your Information. If you have created an online account with us and would like to update the information you have provided to us, you can access your account to view and update your information. You may also contact us as described in the section XIV. Contact below.

Legal Rights. We do not automatically share your personal information with third party business affiliates without your consent, except for the disclosures we make necessary to provide the services of our Website. Disclosures to third party business affiliates are only made through your affirmative actions, by indicating on the Website that you are interested in third party services. To prevent the disclosure of your personal information to these third party business affiliates, do not opt-in for the service.

SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications: If you have consented to receive text messages from Trademark Protection Hub, you may receive messages related to the following (provide specific examples): Appointment reminders, Follow-up messages, Billing inquiries, and Promotions or offers (if applicable) Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 100 SMS messages per week related to your [appointments/billing, etc.]. Example: "Message frequency may vary. You may receive up to 100 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method: You may opt-in to receive SMS messages from Trademark Protection Hub in the following ways: 1) Verbally, during a conversation, 2) By submitting an online form, and 3) By filling out a paper form.

Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (www.trademarkprotectionhub.com) Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures: Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit our Terms of Service and Privacy Policy pages. Message frequency may vary